FAQ - Frequently asked questions

1. What do I receive after purchase?

All products are delivered as high-resolution digital files. After checkout, you will receive an instant download link via email and on the confirmation page.

Orders & Downloads at Native Quotes

2. Are these physical prints?

No. At this stage, all artworks are digital downloads only. No physical product will be shipped.

3. What file format will I receive?

You will receive high-resolution PDF files suitable for professional printing.

4. What sizes are included?

Each design includes multiple print ratios to fit standard frame sizes (e.g., A4, A3, 30x40 cm, 24x36 in, etc.). Exact sizes are listed on each product page.

5. I didn’t receive my download. What should I do?

Please check your spam or promotions folder first. If you still cannot find your download email, contact us and we will resend the files promptly.

Printing the Wall Art

6. Where can I print my artwork?

You can print your files:

• At home (if you have a quality printer)

• At a local print shop

• Through an online printing service

For best results, we recommend professional printing on high-quality paper.

7. What paper type do you recommend?

For a premium look, we suggest:

• Matte or fine art paper

• 200–300 gsm thickness

8. Will colors look exactly the same when printed?

Colors may vary slightly depending on your screen settings, printer, and paper type. This is normal for digital artwork.

Usage & Licensing

9. Can I use the artwork for commercial purposes?

No. All designs are for personal use only. Commercial use, resale, redistribution, or modification for resale is not permitted.

10. Can I share the files with others?

No. Files are licensed for individual use only. Please do not share or distribute the digital files.

Cultural Authenticity

11. Are the proverbs authentic?

Yes. We carefully research traditional sayings and present them respectfully in their original language, alongside their meaning.

Our goal is to preserve cultural wisdom, not reinterpret or alter it.

12. Do you collaborate with cultural experts?

We prioritize accuracy and cultural respect in our research process. As the brand grows, we aim to collaborate with cultural consultants and heritage specialists.

Refunds & Support

13. Can I get a refund?

Due to the nature of digital downloads, refunds cannot be issued once files have been delivered. However, if you experience any issue, please contact us and we will assist you.

15. Will you offer physical prints in the future?

Yes. We are working toward offering high-quality print-on-demand options in partnership with professional printing providers.

14. What if my file is damaged or corrupted?

Contact us immediately and we will resend the correct file.